1. Introduction

Welcome to TrueBet ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our betting platform, website, mobile application, and related services (collectively, the "Services").

By registering for an account or using our Services, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use our Services.

2. Information We Collect

We collect information that you provide directly to us and information about your use of our Services.

2.1. Personal Information You Provide:

*   **Account Information:** Name, date of birth, address, email address, telephone number, proof of identity and address (e.g., passport, driver's license, utility bill).

*   **Financial Information:** Payment card details, e-wallet information, bank account details, and transaction history.

*   **Verification Information:** Copies of identification documents and any other information required for regulatory purposes and age verification.

2.2. Information Collected Automatically:

*   **Usage Data:** IP address, device type, browser type, operating system, pages visited, time and date of visits, and other diagnostic data.

*   **Location Data:** We collect your IP address to determine your approximate location to ensure we provide our Services only in jurisdictions where it is legal to do so.

2.3. Information Generated by Using the Platform:

*   **Betting Activity:** Your bet history, bet types, stakes, winnings, and deposits/withdrawals.

*   **Platform-Generated Data:** This is a critical category for TrueBet. It includes, but is not limited to:

    *   **Match Predictions:** Any predictions, odds, statistics, or analytical data generated or revealed to you through your use of our platform's features and tools.

    *   **Algorithmic Insights:** Data derived from our proprietary algorithms based on your activity and broader platform usage.

    *   **User-Specific Analytics:** Data about your betting patterns, preferences, and performance generated by our systems.

3. How We Use Your Information

We use the information we collect for the following purposes:

*   To create, manage, and secure your account.

*   To process transactions and verify financial activities.

*   To comply with legal and regulatory obligations, including age verification, identity checks, anti-money laundering, and fraud prevention.

*   To provide, maintain, and improve our Services.

*   To communicate with you about your account, promotions, and updates.

*   To personalize your experience and offer tailored content, including odds and offers.

*   To monitor and analyze trends and usage to enhance platform security and integrity.

4. How We Share Your Information

We may share your information in the following circumstances:

*   **Service Providers:** With trusted third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, customer support, KYC verification). These partners are bound by strict confidentiality agreements.

*   **Legal and Regulatory Obligations:** If required to do so by law, regulation, or a valid legal request (e.g., from a gambling commission, law enforcement agency, or for tax purposes).

*   **Business Transfers:** In connection with a merger, acquisition, or sale of all or a portion of our assets.

*   **To Protect Our Rights:** Where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our Terms and Conditions.

We **do not** sell your personal information to third-party marketers.

5. Confidentiality of Platform-Generated Information

A fundamental principle of using TrueBet is the acknowledgment that the information generated by our platform is proprietary and confidential.

*   **Ownership:** All match predictions, statistical models, algorithmic insights, and analytical data generated or revealed by the TrueBet platform ("Platform-Generated Information") are the exclusive intellectual property of TrueBet or its licensors.

*   **Limited License for Personal Use:** You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Platform-Generated Information solely for your own personal, non-commercial betting activities on the TrueBet platform.

*   **Strict Prohibition on Resale:** You **expressly agree not to resell, license, sublicense, publish, distribute, redistribute, or otherwise commercially exploit** any Platform-Generated Information obtained through our Services to any third party. This includes, but is not limited to, selling predictions, odds, or analytical data to other individuals, websites, or services.

*   **Confidentiality Obligation:** You agree to keep all Platform-Generated Information confidential and to take reasonable steps to prevent its unauthorized disclosure or use.

6. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption (SSL), access controls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with our legal and regulatory obligations (which typically require a minimum retention period of 5-7 years after account closure), and to resolve disputes and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

*   **Access:** The right to request a copy of the information we hold about you.

*   **Correction:** The right to correct inaccurate or incomplete information.

*   **Erasure:** The right to request the deletion of your personal information, subject to our legal obligations to retain it.

*   **Objection:** The right to object to certain processing activities.

*   **Data Portability:** The right to receive your data in a structured, machine-readable format.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our Services after any change signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

For general customer support, please visit our [Help Center] or contact [support@truebet.me].